Shipping policy

AUSTRALIA WIDE DELIVERY OPTIONS

$10.95 for STANDARD DELIVERY within Australia
Postage is regular post with tracking through Australia Post with estimated delivery within 3-6 business days of ordering..

$15.95 for EXPRESS DELIVERY within Australia
Postage via Express with tracking through Australia Post with estimated delivery within 1-2 business days of ordering.

FREE DELIVERY for orders over $150 within Australia
This option is for the Standard Delivery option. Please choose the Express option if you require it sooner.

 

NEW ZEALAND

$29.95 AUD Regular Air Mail for New Zealand 
We use standard Air Mail/EMS through Australia Post with estimated delivery within 4-7 business days of ordering.

 

INTERNATIONAL

$49.95 AUD Regular Air Mail for the Rest of the World 
Please note that if delivery is higher due to a larger sized order, we may be in touch with a quote as it varies between countries and volume. We use standard Air Mail through Australia Post.

 

Before your order arrives, here’s a quick note

When your order arrives in your country, there may be import duties, customs charges, or local taxes to pay. These are set by your local authorities and, if applicable, will need to be paid to release your parcel.

We don’t have control over these charges (we wish we did!), so they aren’t included in your order total. We also can’t take responsibility for any delays, fees, or issues that may happen during the customs process.

It’s always a good idea to check your country’s import rules ahead of time so everything arrives smoothly and without surprises.

 

PRE-ORDER ITEMS

At times, we do have items listed online that are for Pre Order (delivery at a later date). If you order any items with a pre order item, we will hold your order until the pre ordered item arrives to post together. If you require in-stock items sooner, do place one order for the in-stock items and another for the pre-order items. Any issues, please email rena@renajoy.com.au